Rivenwood Computer Care services all PC, Laptop makes and Models whether it is hardware or software issues.
Most of our repairs can be completed in a 24-36 hour turn around time. Extensive repairs require longer.
The following is our current rates for most services.



*$20.00 Diagnostic Charge for Laptops
*$40.00 Diagnostic Charge for PC and ALL-IN-ONE UNITS
 *Diagnostic charges are only payable if client does not want the computer repaired. If client chooses to have their      computer repaired then they pay the repair charges only. WE DO NOT ADD DIAGNOSTIC TO THE REPAIR CHARGE.

$25.00 Charge for Power Supply / Memory / or any component Installation
(We always test products before releasing them to the client)

$75.00 Charge for Maintenance and System Clean up
(This is software and physical dirt cleaning as well)

$75.00 - $175.00 for File Recovery (Pictures / Music / Documents)
(This is a complete backup of your data usually placed on DVD or FLASH)
$75.00 - $175.00 for Virus/Spyware/Malware removal and Maintenance
(This is a complete Virus and or Malware removal and a cleanup followup)
$75.00 for Operating System Reload Only w/Updates and Software
(This is a complete clean reload of your Operating System such as Windows XP, VISTA, SEVEN, 8.0, 8.1, and 10. All updates and subsidiary software such as: Adobe reader, Adobe Flash, Java, Fire-Fox, AVG (or client specific antivirus) Office program (basic or client provided) Burning software, and DVD viewing software.
$85.00 - $175.00 for Reload and Personal File Retrieval and Transfer
(Same as above, but the backup of all your data is also included)
Price ranges are based upon how much data or damage was done to the computer, but prices rarely go above $100 unless hardware is being replaced. And as always we will call before any work is done.

ON-SITE SERVICE CHARGE FIRST TIME: $100.00 1st hour $75.00 per additional hour.
ESTABLISHED CLIENTS: $85.00 1st hour $75.00 per additional hour.